Communicate 3.1.1 – Homepages Quest

A homepage is a nice resource where students can find quick information. The homepage should be easy to navigate and appealing to the eye. This is a great way to hook students into your class and another source for information. I chose to use S’more because it makes nice layouts. In addition, S’more is compatible on multiple devices so you do not have to worry about font or picture formatting. 

https://www.smore.com/app/pages/preview/e3th4

Click on the link to visit the S'more page. 

Communicate 2.1.3 – Ongoing Communication Quest

Effective communication is important to keep stakeholders updates. This is especially important in an online learning environment where the student is not in a physical location each day. If communication is not delivered effectively, the learner can be lonely and miss important opportunities to connect to fellow students. Using the LMS or online newsletters such as S’more can help students feel connected. 

Click on the picture to see online newsletter. 

The use of newsletters and reminder emails can keep the learner and stakeholders aware of upcoming dates, opportunities for enrichment or remediation, and give quick links for easy access to information. Having these tools will help the learner be successful. 

Communicate 2.1.2 – Communication Guidelines Quest

An individual’s communication plan needs to ensure that the all stakeholders are aware of all aspects of the online community.

Welcome letter:

I adapted the welcome letter from one that I found at Pasadena City College. The template gives permission to copy and paste and edit as needed.

Dear Students,

Greetings and welcome to the 20XX Fall Session of Course X! My name is Kristin Siembieda, I’ve been an instructor at XXX for the past 2 years and I’m excited to be leading you in an online discovery of the fundamentals of X.

ABOUT THIS COURSE

This course will be conducted online with one face-to-face video chats.

This is a 1 credit semester-long course in which you should expect to spend about 3 hours per week on coursework and projects. We’ll be using the textbook, Understanding X, 10th edition, 2011 by John Doe.

We will cover the following topics during the semester:

· What is X?

· The basics of X

· Details of X

· Applying X

ACCESSING THIS COURSE

For the online portion of the course, we will use the XXX Learning Management System. You can log in to the system here _________________. There is also a link on the page to 24/7 tech support if you are having any problems with the system. Your username is your Institution ID Number (IIN) which is the last 8 digits on your ID card. If you are having trouble with your username, contact the Information Technology Services HelpDesk for assistance.

GETTING STARTED

Once you’ve entered the class, check out the WELCOME ANNOUNCEMENT on the homepage, which will give you more information about our course Check-in requirement. You should check in no later than Wednesday, August XX 11:59 PM EST. You’ll find more detailed information about the course itself in the SYLLABUS link on the main menu.

ADDITIONAL RESOURCES/LINKS

Online courses are required to meet ADA accessibility guidelines. This means that all aspects of the online learning experience are accessible. Please let me know if you have adaptive software and hardware to assist you with taking this course or if you have any specific needs I should be aware of. The PCC Disabled Students Programs and Services Department (RM D209) is available to assist you during this course. Youcan also email ________________ or call ______________ for assistance.

If you’ve never taken an online course before and want to know more about what skills you need to be a successful student online, check out the Distance Education website where there is lot of helpful information to get you started with online learning.

CONTACT

If you have any general questions about this class, you can contact me through

CONVERSATIONS. I will respond to you within 24 hours of receipt of your message. If you are having problems getting into your course, please contact me at ________________ or by phone at________

I look forward to meeting all of you! Welcome again!

Kristin Siembieda

Personal notes versus mass communication to stakeholders (appropriate times)

Mass communication will need to be sent regularly with updates and reminders. One of the technology tools is great for this. I have noticed that some of the LMS have these built in to the platform.  Personal notes need to be sent on assignments, to give encourage, or to problem solve issues with students.

Stakeholders

I like to include a community connection to learning. I would set up these stakeholders beforehand for possible video chats or podcasts. I would communicate through mass communication to students and parents to get permission when needed and to inform of dates. Additionally, I include parents on all mass emails and personal communications so that we are working as a team to ensure success.

School Policies regarding Communication

My current school has a policy to return emails within 24 hours of opening them. Schools have policies to make sure communication is clear and legal. Obliviously, you need to be careful of breach of confidentiality and document communication to ensure that you have effectively communicated with all stakeholders. I archive all old messages. This helps me if I need to revisit any communications. In addition, I cc all administrative team members on student concerns.

Tools available for effective Communication

It is nice that there are so many technology tools available for communication. I have experimented with some programs that are very helpful.

Seesaw: http://web.seesaw.me/ This programs allows students to create an online portfolio of work. Teachers can reflect on work and send comments and grades to parents and students. Remind 101 and Dial My Calls offer mass communication options. Another mass communication option is Bloomz https://www.bloomz.net/ I have used Bloomz for conference signups. I particularlyu like the two way messaging feature.

Online & Hybrid Course Welcome Letter Example. ONLINE & HYBRID COURSE WELCOME LETTER EXAMPLE (n.d.): n. pag. Web. 28 June 2016.

Communicate 2.1.1 – Identify Stakeholders Quest

Communication is important to any successful organization. It is essential that the online instructor has open communication with stakeholders.

These descriptions are very similar to traditional school roles. They are what I expect from any learning environment. It is important to know that all stakeholders play an important role in success of the student. They are team that works together to help students.

The roles can be expanded on by setting clear expectations of what the program expects for communication. The stakeholders can set goals for success and reflect on these goals throughout the process. The goals could be set by each stakeholder. A parent could set a goal to volunteer to work on a newsletter committee or setting up on online chat for parents to socialize about the online learning committee. A student can set a goal for a grade in the class or to improve participation. A teacher can set goals to personalize learning. Administrators can set up goals to support learning by offering parent workshops or team building events. The options are endless, and all of them can help promote a positive learning environment. Having expectations for stakeholders also creates a community where everyone is working together.

I think it is also important to involve the community as stakeholders. The students need to relate their learning to real world scenarios and pulling in the community can help do this. The community can video chat with students, offer tutoring programs, or give virtual field trips. This helps the learners by promoting engagement in learning and the community by inspiring future employees. 

Communicate 1.1.2 – Laws of Communication Quest

FERPA

The Family Educational Rights and Privacy Act (FERPA) protects students. As instructors it is our responsibility to respect students and enforce these guidelines. To begin with, staff and students should be informed and educated about FERPA. It is important to get permission and consent before sharing any information.

There are some basics that need to be considered by instructor when sharing information. A teacher should not share grades in emails. They should request a conference or hold a phone conference. Instructors should not discuss another student with a parent. Instructors should provide records as requested.

When students complete projects, there are also some items that need to be considered. We want students to be able to create and post to the internet, but we need to make sure that the students are not required to give personal information. In addition, we need to make sure the students are informed that when or if their work is published. If a student is under 18, we need to get parent permission to publish. Furthermore, no public comments or grades from instructor should be publicly served.

COPYRIGHT

Copyright protects original works whether they are written, record, or visual. They can published or unpublished. There are methods that can help instructors and students make sure that they are violating these laws. To begin with, education of these laws is essential. There must be a clear understanding of what is copyrighted and what fair use means.

There are some good charts out there that are helpful to keep if you need a quick reference. Adding a document to the AUP would be helpful for an online institute. In addition, the LMS could review material to make sure it was not violating and copyright laws. Instructors can use software to check student work to make sure it was original content.

Copyright does not mean that all work has to be original. Work may be used but it must follow guidelines. Portions of material with different limitations can be used for educational purposes without permission. Some limitations could be the amount of words in a written document or the time period in a multimedia project. You are free to embed videos from websites such as Youtube as long as the video gives you the embed option. It also important to give credit to a source when it is used.

After review the information in this quest, I am going to be sure to check the fair use policies and educate my students on how to follow the laws. 

Communicate 1.1.1 – Definitions of Communication Quest

My individual communications skills have definitely changed with the innovation in technology. I use text messages to ask questions or touch base with people. I talk on the phone less, and I send more emails. I would say that this is good and bad. I like the convenience of sending a text to someone when I am going to be late, but I do miss talking and hearing about someone’s day. This school year, I had a long commute home, and I started calling people (hands-free) on my phone. It was nice to have these conversations. The technology of cellular phones allowed me to do this, but I was not relying on text and emails. I don’t use my cell phone as much as some people, and I am not on Facebook, so I don’t feel that I am disconnected by technology. I view it more as an aid. Though I would say, I need to make an effort to not just text a happy birthday or good luck, but have some verbal communication as well.

The advancements in technology have altered my classroom communication. I used to call and have more face-to-face conferences, but now I email and send blog posts out. I was able to use Skype in the classroom this year to get some experts in to my room. I loved this. We chatted with NASA and the Edison Museum. A trend I see coming as technology advances is virtual reality and video chatting.  I believe that communication will become more virtual, and that is why it is so important to follow some of the netiquette rules. 

Navigate Capstone

Navigate 2.1.4 Lecture Capture Quest:

http://becomingvirtual.blogspot.com/2016/06/navigate2_30.html

Navigate 3.1.1 LMS Tool Categories Quest:

http://becomingvirtual.blogspot.com/2016/06/navigate3.html

Navigate 3.1.3 Tools within the LMS Quest:

http://becomingvirtual.blogspot.com/2016/06/navigate3_15.html

Navigate 3.1.4 LMS Reporting Quest:

http://becomingvirtual.blogspot.com/2016/06/navigate3_44.html

The Navigate module was complex. It was interesting exploring different LMS and creating one. It definitely requires a lot of planning and preparation. As I was completing this module, I was amazed at how fast the technology is changing. There are frequently more tools added to current systems and new LMSs popping up quickly. I like the idea of having choice to learn synchronously or asynchronously. Years ago, I was an online learning who got a masters in curriculum and technology. Things have changed. I spent most of my time learning asynchronously reading articles and posting on blogs. Now, there is the ability to edit documents as a team, talk live, watch videos, and create together. I believe that the future of online learning will be going to a more personalized model. The learner will take ownership in their learning by co-planning and deciding how they want to learn standards and objectives. The technology is available to give learners this meaningful journey. I found the assignments helpful, and I understand the importance of having an organized way to deliver content. I enjoyed having the forum to see classmates work and see their perspective. The articles and resources were varied and I enjoyed reading articles, blogs, and reviewing websites. I look forward to continuing this journey of becoming virtual!

Navigate 4.1.1 – Trend Impact Quest

As technology evolves so will LMS, there are trends that I feel will be here for the long term. I wish augmented reality would have the most impact because I think it is really amazing, but I think the trend that will impact digital learning the most is personalization/adaptive delivery. Gone are the days in the traditional classroom where there is a model that fits all learners.  Technology is revolutionizing the way traditional teachers meet learners’ needs, and I feel that the online learning environment is becoming more personalized.

I think LMS will have learning style surveys. They will give the learners choices on how they want to learn whether it is watching a video, reading and article, or researching information. In addition, they will have choice on the products they complete. The teacher will have the opportunity to give the students’ direct instruction and coaching when needed. The students will have opportunity to co-plan their learning, set goals and reflect. The strategies the instructors will use will be varied to meet learning styles. The pace of the course will be flexible. Mastery-based assessment will be used with frequent feedback, rubrics and checklists to drive assessments and clear expectations set for students to be successful.

After reviewing several LMS, I can see that many of the systems are starting to adapt to be more personalized. I feel that this will help learners be more successful and learners will grow at their own pace. 

Navigate 3.2.1 – Tools for Deciding on an LMS Quest

I chose to focus on the K12 learner when categorizing LMS/CMS vendors. An online community must choose tools depending upon the characteristics of your learners, as well as your goals of the course. This looks very different in K12 opposed to Higher Ed. Or business. In K12, it is important to have an easy to use platforms and to remember that when you choose the technology it should be content driven not merely dictated by the type of tools that are cool. The way the LMS is organized can help with this goal. After looking at various LMS, the chart below conveys my top choices.

My final choice would be Adobe Connect, First, let me say that I am a fan of all Adobe products. I picked this product because of  engagement, ease of use, and impact on learning.

Engagement-The virtual classroom has breakout rooms, an unlimited selection of audio providers, to multiple presenters’ options and all kinds of tools. Content can be shared, discussed, and created in many ways.

Ease of use- Adobe Connect runs everywhere and on every device. Content is easy to access anywhere and on anything. This is an important component to online learning. Participants get links they click on and immediately get their content with no downloads which is a huge advantage.

Impact on learning- Adobe Connect measures live learner participation with engagement monitoring, and it has extensive interactive options. This allows the instructor to deliver the content and personalize it to the learner. 

Adobe Connect is very broad and has many options, that may be too much for some online learning environments, but I feel that with all the options to delver personalized content, it can create and ideal environment for the K12 student. 

Navigate 3.1.4 – LMS Reporting Quest

In the age of big data analytics are everywhere. One issue with analytics is it is often misinterpreted. In addition, sometime there is too much. So, figuring out what options you have and what to use is essential to being a good teacher.

As a teacher, you want data that improves your teaching. As a student you want data that informs them of their progress, relative success, and opportunities to interact. (Michael de Raadt, 2012)

In Blackboard, there are a multitude of reports you can run. You do this in course reports where you can basically run a report on anything. In addition, there is a performance dashboard where you can get a glimpse of activity for all students. Furthermore, you can find  SCORM Reports which can gather selected users' total time spent.

Blackboard also has a retention center. “The Retention Center provides an easy way for you to discover which students in your course are at risk. You can communicate with struggling students and help them take immediate action for improvement. You can also keep track of patterns over time. “(Blackboard, 2016)

All of these components, help the online instructor manage performance. When it comes to grade reporting, reports can be customized. Reports can be generated for all of the grades in the grade center, for a specific time frame such as a marking period, for a defined group of students, or for a defined category of grades. There is an option to add text and comments. 

Levels of Reporting:

Student Level: View grades and comments from the teachers. There is a self-assessment feature in blackboard.

Teacher Level: Grades, comments, participation reports; analyzes course

CourseSites Instructor Community: Acquaint yourself with and collaborate with other CourseSites instructors; Find helpful information about CourseSites, including our calendar of events and training recordings; Provide feedback about CourseSites

Program Level:  Allows you to see all your classes with the above information

I think all of these tools are valuable to ensuring that a learner is successful. The data can give you information on why a student is being successful or not. 

 I would say having the retention center is the most valuable tool in Blackboard because it is a way to monitor who is struggling. Once you see this data, you can put steps into place to ensure success. It is also important for teachers to reflect on their comments and course using the analytics and make adjustments. Reflection and analysis is the key to a successful online program.

De Raadt, Michael. "Analytics: Getting Helpful Information out of an LMS."Salvetore. N.p., 25 July 2012. Web. 15 June 2016.

Navigate 3.1.3 – Tools within the LMS Quest

Looking through the blogs there are many common features similar to the ones seen below. They can be used to help the teacher and learner communicate and be organized.

In addition, there are student tools available. These tools allow the learner to become an active participant, upload documents, track progress, and reflect on his or her learning. 

The teacher's gradebook options are similar to online gradebooks that teachers have in the regular classroom. They have many features. 

When creating my course in blackboard there were some features that were similar. The management tools are shown below.

Under Course Tools there were a multitude of options.

• Achievements
• Announcements
• Blogs
• Contacts
• Course Calendar
• Course Messages
• CourseSites Live
• Date Management
• Discussion Board
• Glossary
• Goals
• Journals
• McGraw-Hill Higher Education
• Rubrics
• SafeAssign
• Self and Peer Assessment
• Send Email
• SoftChalk - Synchronize Copied Content
• SoftChalk Publish with ScoreCenter
• Tasks
• Tests, Surveys, and Pools
• Wikis
• WileyPLUSlive 

As a beginner, this was overwhelming, but as I have time to experiment, I am sure that I will find these useful. I believe that any of the tools that promote discussion are very useful. I think online learning can feel a little lonely at times so having blogs, discussion boards, journals, and live interaction tools are important. 

I also like the multitude of ways to assess the learner to make sure that they are grasping the knowledge. In addition, having ways to reflect on the learning is equally important, so I think I would use the journals, goals, and self and peer assessment tools.

There are some items that seem to be a nice feature, but I may not use as much such as the glossary and the McGraw-Hill Higher Education. It is nice to have these around though. The glossary allows you to add words to help the learner, and the McGraw-Hill Higher Education is is a web-based assignment and assessment platform.

Something else interesting about Blackboard is you can hide the tools from the students that you don't want them using. For the lab safety class, I chose to give the students only the tools I felt they needed to be successful.

As far as the gradebook, it is a pretty standard online grading tool. Once the students log in they show up in the teacher's gradebook.

It does allow you to have some create calculated columns based on the following features:

• Average Column
• Minimum/Maximum Column
• Total Column
• Weighted Column

In addition, it has some management tools.

• Grading Periods
• Grading Schemas
• Grading Color Codes
• Categories
• Smart Views
• Column Organization
• Row Visibility
• Send Email
• WileyPLUS Grade Refresh
• McGraw-Hill Connect To Do List
• McGraw-Hill Connect Reports

Obviously, some are unnecessary, but is always nice to have options. I would organize using the grading period, but I may skip color coding and organizing. It does give you the option to run SCORM reports.  SCORM Reports can gather selected users' total time spent, status and result of a SCORM package. I think this is nice documentation for a teacher. In addition, there are many other reports you can run. The course site also send you reminders when things need grading which is a nice feature especially if you were managing many classes.

Navigate 3.1.2 – Creation and Investigation into Courses Quest

I chose to use Blackboard to create course shell. I made a very simple lab safety course.

First I added the dates, and name of the course. Next it gave me a link to invite students. Here is the information it gave me.

Congratulations! You created your course and are almost finished! Now, it's time to let your students know about your course! Below are a few ways to get them started.

1. Have them visit your CourseSites Instructor Home Page at:

https://ksiembieda.coursesites.com

2. Have them enroll, request enrollment or login directly from the Course Home Page at:

https://www.coursesites.com/s/_LAB101

3. Invite, Enroll, or Create students from within the course.

View Tutorial   Download Instructor Guide

If you want to see the course the password is LAB.

Next I experimented with adding content. I was able to add video, a PDF, a word document, a discussion and hyperlink a game. The main issue I had was organizing the information. Blackboard gives many options which can be overwhelming for a novice. They have a step by step guide which I loosely followed. I feel like I was able to skip around a little. The more familiar I get with the course site the more features I will be able to add. What helped me was logging on as a student to see what the course looked like. I add some issues reordering content. I was not totally happy with the organization, but Blackboard would not let me safe the content after I reordered it. I plan to see if there is a way to reedit the content.

Navigate 3.1.1 – LMS Tool Categories Quest

A Learning Management System has many components of a traditional school. You need gradebooks, a library, and assessments. A LMS has these components in an organized online environment. 

Just like a traditional school, these components are managed by different people. Administrators will control some features such as course administration and the LOR. Teachers will have control of other features such as gradebooks, course assessments and possibly content. 

One interesting feature is the reporting and analytics. In traditional schooling data is often managed by teachers and reported to administrators. In a LMS data can be managed and interpreted and reported to the teacher. Also, communication could be done synchronously or asynchronously. Having communication asynchronously could possibly frustrated learners while they wait for responses, so this is something the teacher needs to take in consideration. It is nice that content can be imputed and exported depending on the learners' needs. In addition, having a digital library is helpful for the online learner. 

Navigate 2.1.4 – Lecture Capture Quest

Lecture capture is an asynchronous way of sharing information. In the previous blogs, I enjoyed having an archived version of a synchronous lesson that could be used later asynchronously. It would be nice to have a library of videos that the students could reference.

I think that these methods could be used for just in time direct instruction. If a student needed to review a concept, there could be a bank of videos that the students could review. A great example of this is Khan Academy. In addition, students could watch the lecture and discuss information. There are programs available that will even pause the video, so the teacher can check for understanding.  A great example is https://edpuzzle.com/ that allows the teacher to pause the lecture, talk and ask questions.

Edpuzzle Sample

I believe that lecture capture can modify teaching methods by allowing students to learn at their own pace. Students can use the lectures as remediation or enrichment. In addition, giving students time to watch lectures can allow for time to review and reflect creating thoughtful discussion posts. It also may be helpful for introverts who do not enjoy participating live, but will participate in a safe environment where they have time to reflect and plan their participation. 

Navigate 2.1.3 – Commercial versus Open Virtual Classrooms Quest

There are strengths and weaknesses of the open source versus commercial software in relation to synchronous learning. This chart looks at some of the strengths and weaknesses.

Synchronous Learning	Open Source Application	Commercial Products
Strengths	Easy to control Easy to format Can change and modify without fees Overall more control	Full features Easy to implement Reliable Data may be easier to analyze May be more affordable in the long term due to hidden costs in an OSA
Weaknesses	Sharing is limited to sharing either the full screen or a portion of screen (except Mikogo) Video is limited to webcam capture Many use Flash which cause problems with iOS Not much technological support May be too costly to administer, if it depends on a large pool of changing resource	Annual Fee Changes are more difficult and may require a fee Not as much control over formatting and content changes

I think that when going with a small online environment an OSA would be okay. I worry about hidden costs especially as an environment grows. It seems that commercial products are better for a larger organization. I wonder if the commercial companies are flexible and will work with a large organization. The main concern is being stuck in a system that you feel you can’t control. 

Navigate 2.1.2 – Recorded Session Quest

I chose to record in Google Hangouts because it was free, and I like the idea of it archiving in Youtube. As you can see from my initial video, I was definitely fumbling around. Recording a session was a challenging at first because I was not used to the controls or the process. I watched a few practice videos at first, but I was still a novice. There is definitely issues if you do not have a laptop with a camera. They are pretty affordable as add-ons, but I thought I could do it with my iPad. This was a mistake because the app does not have all of the features.

I also need to work on being more prepared. Synchronous is a lot like regular teaching. I am not a person who can do it on the fly. I need to be more prepared. I do like the features of being able to ask questions and collaborate though. I also wonder what you do if no one id participating? I assume you need to set expectations for the class on participating. 

Here is my initial video. Pretty funny and really boring!

Well, the assignment was to skillfully record a synchronous session to use as an asynchronous tool, so I had to try again. This time I had an outline, so I was more prepared. It is not skillful, but there is more of a flow. I did not have an audience, so I recorded it in TouchCast. It allowed me to play around with some of the features that Google Hangouts has as well as Go to Meeting and Adobe Connect. It is weird, but I feel more nervous live than in a classroom. I think it is something about seeing yourself on camera. 

Navigate 2.1.1 – Delivery Methods and the Synchronous Vendor Market Quest

Synchronous learning are events in which a group of students are engaging in learning at the same time. This can be a very valuable tool for the online learning environment. This blog post discusses options available for delivery of synchronous learning.

There are many options from small free choices to large plans that can support many users with advanced options. It is important to consider if it is best to go with a vendor or an Open Educational Resources or OER).

Vendor solutions are one option. They are professionally developed and usually seem to have good technical support. Although, make changes to content or class could be more difficult and of course, they are can be pricey with the ongoing license cost. This chart looks at some three vendor choices.

Delivery Method	Adobe Connect Learning	Cisco Web Ex	Blackboard Collaborate
Features	Mobile access Screen / document sharing Polls, Q&A, chat, notes, whiteboard, emoticons Customizable layouts Share rich media Audio integration / VoIP Persistent rooms, urls, and content Unlimited meeting rooms per host Multiple hosts / presenters in meeting Backstage area Breakout rooms	Video conferencing (full-screen, up to 7 video feeds, or split-screen) Share applications or your whole screen VoIP or phone call-in Markup tools and whiteboard Record meetings (including video) Free mobile apps Share the presenter role	Browser-based web conferencing Chat Real-time annotations and text Hand raising tracker File sharing Personalized learning options
[SKM1] Content Delivery	Recordings (create, edit, stream) Reporting and administration Central content library Complete account branding and customization MP4 recording conversion service Custom domain name for organization API & SDK	Live high-definition video (up to 720p), integrated audio, and data sharing.	Mobile friendly HD audio, video, and webcam support.
Training Management	Course and curricula creation and management Learner tracking and certification	Use the versatility of Cisco WebEx® Training Center to offer online lectures, vocational training, tutoring, and group projects. Stimulate learning and group collaboration through virtual breakout sessions. Evaluate class effectiveness with integrated testing, polling, and reports. Build a digital library of recorded lectures to support self-paced study.	Blackboard Consulting offers course design, development, and review services to help institutions develop and scale their online programs while meeting the highest level of compliance with industry-recognized standards.
Capacity/Price	Live Virtual Classroom of 200= $3,500/yr	Up to 100 people per meeting $69 per month	Call for pricing

Open Source Solutions are another option.  They have advantages because it is easier to customize content. They are no or low cost, but because of the low cost, the technical support might be limited or obsolete. The system may require someone who has expertise in technology to maintain, change and update the system.

An example of an Open Source Solution is BigBlueButton. It supports multiple audio and video sharing, presentations with whiteboard capabilities. It does need a browser plugin for Adobe Flash.

When reading through the reviews of Online Meeting Software, Go to Meeting appears to be the clear winner. I have used it myself and find it to be fairly easy to navigate.  Some pros mentioned were features like high definition video conferencing. Also attendees can participate free. They seem to have good IT support. A few cons were issues with iOS compatibility and recordings are complicated.

The choices are numerous and require careful consideration, , but as the movement towards online learning grows, the way we communicate synchronously will only get better.

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 [SKM1]